FAQ's

Shipping Time and Delivery Expectations

Shipping times vary by brand. Some orders ship the same business day, while others may take 1-2 days. Occasionally, there may be unexpected delays. Typically, you can expect to receive your product within 6-7 days. If a longer shipping time is expected, it will be clearly indicated on the product page. We pride ourselves on offering the quickest processing and shipping times in our industry, along with top-tier customer service.

Payment Options

We accept a variety of payment methods, including Credit/Debit Cards (Visa, Mastercard, American Express, Discover) and digital wallets like Apple Pay, Google Pay, and PayPal.

Return Policy

Our 30-Day Money Back Guarantee applies to all items. For more details, refer to our comprehensive 30-Day Return Policy at the bottom of our page.

Cancellation Policy

Orders can be canceled for a full refund before shipping. To cancel, please contact us immediately at support@OnlineMedicalMD.com. Orders that have already been shipped are subject to our 30-Day Return Policy.